We’re Getting the Band Back Together…

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Flashback: 1984 Cleveland, Ohio in a tiny claims office. I’ve had about 4 months of claims experience so I was already the most experienced claim rep in the 3 adjuster office. It was going to be another day of field work and the schedule included writing 3 estimates, completing 2 scene diagrams, a couple of signed statements (yes, we were not allowed to use our recorder until we had 6 months under our belt) and an in person attorney negotiation. While the boss was devouring the Wall Street Journal, I stocked the “adjust box” with crash manuals, film and forms and convinced my teammate to go out on the road with me. Before you knew it we were back in the office with a handful of settled claims and always some interesting claims stories. Today: 31 years later. That boss, Jim Porcari, that team mate, Carrie Koran and I are back together! Jim is still devouring the Wall Street Journal and keeping everything on track. Carrie continues to provide great insight, perspective
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