Comprehensive Drug Testing for Customer Service Representatives


Good customer service is the cornerstone of any business. How your employees interact and provide assistance to your customers is crucial because this reflects the overall image of your company. Prior to hiring a service attendant, employers must first determine if they have the right personality. The position is far more frustrating and stressful than one would imagine, and these employees must be able to handle the pressure. Comprehensive drug test is one way to determine if customer service representatives are able to handle what comes at them.
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